About this programme
This programme has been designed to help employees understand the relationship between customer service and business success. Individuals will be taught the value of delivering good customer service and the skills required to ensure they positively contribute to your companies growth.
Location and duration of training
This training programme will be delivered on your company site and take around 12 months to complete.
On successful completion of this programme individuals will receive an ‘Intermediate Apprenticeship in Customer Services’ certificate including;
- Pearson Edexcel Certificate – Level 2 Diploma in Customer Service
- Level 1 Functional skills English
- Level 1 Functional skills Mathematics
To find out more or register for a place on one of our nationwide courses call 0800 002 9805 or email firstname.lastname@example.org